Exhibit Hall Hours
Monday, Aug 19 - 5:00 p.m. - 7:00 p.m.
Tuesday, Aug 20 - 10:00 a.m. - 5:30 p.m.
Wednesday, Aug 21 - 10:00 a.m. - 1:30 p.m.
SpeechTEK 2013 Exhibitors
Voxeo, an Aspect Company - Diamond Sponsor
Voxeo provides a 100% standards-based platform and global, carrier-grade cloud for building automated communication applications that improve the customer experience and streamline business processes. Our unique “design once, deploy anywhere” technology enables seamless interaction using voice, text, chat, mobile and social channels. Thousands of applications are Built on Voxeo. www.voxeo.com
189 S. Orange Ave., #1000, Orlando, FL 32801
AT&T (Developer Program) - Platinum Sponsor
The AT&T Developer Program offers access to the AT&T API Platform, which can help any mobile app developer take their idea from inception to market. We provide the tools and support developers need to build, test, onboard, and certify applications across a range of devices, OSes and platforms at http:// developer.att.com
Cyara - Platinum Sponsor
Cyara provides the world’s easiest-to-use suite of customer experience testing software for contact center applications and infrastructure. Our testing, monitoring and simulation solutions for communications technology reduce risk, time and cost while improving customer experience and agent effectiveness. Cyara is available as a cloud based service or on-premises solution.
999 Main Street, Suite 100, Redwood City, CA 94063
LumenVox, LLC - Gold Sponsor
LumenVox, an award-winning speech automation solutions company, provides technology design, development, deployment, and tuning services. Products include the LumenVox Speech Recognizer, Text-to-Speech Server, Speech Tuner, and Call Progress Analysis (CPA with AMD). Based on industry standards, LumenVox’ core Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry.
591 Camino de le Reina, Suite 1040, San Diego, CA 92108
Pointel Inc. - Gold Sponsor
Pointel is one of the leading Contact Center/CRM solutions providers and systems integrators, specializing in selling and implementing end-to-end contact center solutions. Pointel specializes in implementing Genesys solutions, developing voice self-service applications and providing reusable Genesys utilities/ tools. Pointel is Genesys VAR and provides onsite/offsit Production Support in addtion to custom integration services and IT outsourcing.
1941 Oak Tree Road, Suite 104, Edison, NJ 08820
AGNITIO - Corporate Sponsor
AGNITIO SL is the worldwide leader in voice biometrics technology for surveillance and authentication solutions. With the capabilities of performing text independent voice verification in any language and across different voice channels, AGNITIO's portfolio of products addresses a wide range of government and corporate applications. AGNITIO’s solutions are currently deployed in over 35 countries.
IBM has more than a century of making the world a smarter place, changing the paradigm from react to anticipate. IBMers are dedicated to every client's success with innovation that matters for our company and the world. IBM partners with companies such as Nuance, NICE, SugarCRM and many many more.
1 New Orchard Road, Armonk, NY 10504
Nuance - Corporate Sponsor
Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.
One Wayside Road, Burlington, MA 01803
Performance Technology Partners, LLC - Corporate Sponsor
Performance Technology Partners, LLC (PTP): a business consulting and solution delivery company serving public, private, and Government. As a product agnostic company dedicated to our clients success, we improve ‘Customer Experience’, reduce cost, optimize processes, and increase revenue through problem analysis, solution delivery, and ongoing infrastructure maintenance.
Visit our booth where we will showcase our latest product, Aculab Rapide. It is a deployment ready telephony media server, presenting a range of programmable, software-based telephony resources for the rapid application development of telecommunications solutions. Leveraging Aculab’s cloud technology, Aculab Rapide makes it easy to build automated telephony applications or add telephony features to your solutions.
Lakeside Bramley Road, Mount Farm, Milton Keynes MK11PT, UK
Genesys is a leading provider of cloud-based customer experience solutions for Interactive Voice Response (IVR) and contact centers. These solutions enable mid-market and enterprise organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence (BI) applications that seamlessly work together to put the Customer Experience (CX) First.
GM Voices is the worldwide leader in professionally-recorded voice prompts and Voice Branding solutions for automated contact center technologies. Offering professional voice actors of all sounds and styles, GM Voices helps care-focused organizations establish a natural-sounding Voice Brand that improves the customer experience and increases successful self-service.
6515 Shiloh Rd, Suite 300, Alpharetta, GA 30005
Interactions Corporation enables companies to more effectively interact with their customers. Our patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands such as Hyatt, Humana, and Best Western.
iSpeech provides human quality speech recognition and text to speech. iSpeech Cloud has been used billions of times and is chosen worldwide for its cloud, embedded and custom speech solutions. iSpeech’s award winning mobile app, DriveSafe.ly, has spoken over one-billion SMS and emails to over 35 million people.
Jacada solutions improve customer experiences at every touch point with the organization (website, mobile, retail store, call center and more) and reduce the organization’s operational costs by providing cutting-edge self service and visual IVR solutions as well as simplified agent desktops and process optimization products.
5901 Peachtree Dunwoody Road, Atlanta, GA 30328
LinguaSys solves human language challenges in Big Data and social media for blue-chip clients. Its natural language processing software provides multilingual text mining, MT and natural language interfaces. LinguaSys delivers customized solutions powered by LinguaSys’ Carabao Linguistic Virtual Machine™, an interlingual technology. LinguaSys is an IBM Business Partner. www.linguasys.com @LinguaSys33431
One South Ocean Blvd., Suite 306, Boca Raton, FL 33432
Experience our world-class, natural-sounding, text-to-speech (TTS) technology. NeoSpeech offers TTS technology for array of applications including: IVR telephony, embedded devices, GPS, e-Learning modules, multimedia application, alert systems and many more! Visit our booth# 511 and listen to our voices for yourself. www.neospeech.com.
4633 Old Ironsides Drive, Suite 200, Santa Clara, CA 95054
Openstream, a pioneer in providing innovative mobile technologies offers Cue-me(TM), a context-aware, secure, open-standards-based multimodal platform -- empowering organizations to author, manage, secure and deploy smart applications independent of the device/OS type. Openstream's mobile solutions are used in a variety of industry verticals spanning Financial Services, Retail, Healthcare, Sales, Distribution, Field Services, Telecom, Digital Publishing, Insurance and Utilities.
SpeechPro is a global leader in development of cutting-edge solutions in speech recording, processing, analysis and voice biometrics. With over 20 years of experience in the industry, we have an expertise and experience to deliver best in the class solutions for Law Enforcement and commercial customers.
Vestec integrates sophisticated conversational speech interaction capabilities into consumer products and enterprise-grade solutions, in over 20 languages, on server-based and embedded platforms. Our standards-based ASR, NLU, and TTS Engines utilize unique Artificial Intelligence technologies to open the world of conversational speech interaction to all, delivering an unparalleled customer experience!
125 Northfield Drive West, Suite 300, Waterloo, ON N2L 6N8
• +1 (519) 885-7615
Vocal Laboratories Inc.
Vocalabs specializes in providing in-depth and actionable customer feedback for building an effective customer feedback program that will measurably improve the customer experience. Using live agents, we interview customers immediately after a customer service call, retail store visit or IVR interaction. Our real-time reporting platform delivers timely and meaningful feedback across your enterprise.
8421 Wayzata Blvd., Suite 260, Golden Valley, MN 55426
VoiceVault is a private voice biometric company focused exclusively on the development and deployment of voice biometric solutions in the financial and healthcare sectors. As a leading voice biometric solutions provider with millions of voiceprints enrolled and actively verifying, VoiceVault’s trusted digit and passphrase-based technology secures billions of dollars annually in money transfers.
400 Continental Blvd., 6th Floor, El Segundo, CA 90245
• (310) 426-2792
Press Room Sponsor
Tuesday Keynote Lunch Sponsor
Tuesday Evening Networking Reception Sponsor