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August 13 - 15, 2012
New York Marriott Marquis
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Biographical Information
Max Ball
Director
Solutions Management
Genesys Telecommunications
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 Max has been in the Digital Customer Service, Contact Center, and IVR world for over twenty years working at a variety of roles including Product Marketing and Management, Sales and Professional Services for a variety of companies including Edify, IBM and now Genesys. Max has been at Genesys for over eight years and serves as the company’s Director of Solutions Management responsible for their Mobile, Social, and Digital Channels solutions. Max’s background includes expertise on web based banking applications and natural language text interpretation software, he is a graduate of Stanford University
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SpeechTEK 2013
SpeechTEK 2012
Wednesday, August 15, 2012
SpeechTEK 2011
SpeechTEK 2010
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Bronze Sponsors
Corporate Sponsors
Tuesday Evening Networking Reception Sponsor
Tuesday Keynote Lunch Sponsor
Monday Keynote Lunch Sponsor
Association Sponsor
Media Sponsors
Co-located with:
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