Dr. Scholz has over 30 years experience in cognitive science, computer based training, expert systems, and speech / natural language processing. He is a frequent industry speaker and author of numerous publications. He has consulted extensively for domestic and international organizations in architectural design, speech technology, knowledge-based systems and integration strategies. Dr. Scholz’s primary focus is on speech application development methodology, service creation environments, and technology assessment.
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Articles By K.W.'Bill' Scholz
Lab sessions gave companies the opportunity to showcase their latest products.
Students introduce voice to apps covering everything from airplanes to arithmetic
A-C ALVA Access Group436 14th Street, Suite 700Oakland, CA 94612Tel: firstname.lastname@example.org ATIA Assistive Technology Industry Association401 N. Michigan AvenueChicago, IL 60611-4267 Tel: 877-OUR-ATIA (687-2842)Tel: 312-321-5172Fax: 312-673-6659Info@ATIA.org www.atia.org Avaya, Inc.211 Mt. Airy RoadBasking Ridge, NJ 07920Tel: 866-GO-AVAYAwww.avaya.com AVSI--Automated Voice Systems, Inc.17059 El Cajon AvenueYorba Linda, CA. 92686Tel: 714-524-4488Fax: email@example.com Closing the GapComputer Technology in Special Education and Rehabilitation
Novice speech application developers are often discouraged by the complexity of the development task. Their apprehension is reinforced by horror stories concerning the difficulties of grammar construction, mediocre dialog designs, the complexity of integrating business process with the voice user interface and the need for extensive tuning before an application performs well. Recently, however, the availability of speech application development tools has significantly reduced both the complexity of the development process and the time required to complete a development task.
The design and deployment of a high quality speech application presents a unique challenge, requiring not only traditional systems analysis and software development skills but also the specialized skills of the speech scientist, human factors expert and business process analyst. In this issue we will describe what a speech application is, what a designers primary considerations include, and what the infrastructure is in which a speech application is constructed. Part 2 will focus on details of the application development process from requirement gathering through design, implementation using service creation tools and deployment using alternative infrastructures.
International businesses are moving forward with telephony based spoken languageapplications. Of course, they also want one application to serve the language demographicsof all their customers. That is easy to do with touch tone systemsthe tone of a<@SM>caller pressing a one in the United States sounds pretty much the same as in Italy,<@SM>France, and Mexico.
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