Dan Miller Lead Analyst-Founder Opus Research, Inc.

Dan Miller has over 30 years’ experience in marketing, business development and corporate strategy for telecom service providers, computer makers and application software developers. Dan founded Opus Research in 1986 and coined the term "Conversational Commerce" to describe business opportunities that reside where automated speech leverages Web services, mobility and enterprise software infrastructure. He is a frequent speaker and has authored scores of reports, advisories and newsletters addressing the practical aspects of implementing strategies that promote trusted intelligent virtual assistance. Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business.

Monday, April 9, 2018

10:45 a.m. - 11:30 a.m.

D101: PANEL: Voice 2.0: Unified Conversational Experiences Across Everything

Tuesday, April 10, 2018

8:00 a.m. - 8:45 a.m.

SD202: Tuesday Knowledge Café

Tuesday, April 25, 2017

Keynote 9:00 a.m. - 10:00 a.m.

KEYNOTE PANEL - The Way Forward: Keeping Speech in the Conversation

1:45 p.m. - 2:30 p.m.

A203: Voice Services in the World of Bots

Monday, May 23, 2016

10:15 a.m. - 11:00 a.m.

C101: PANEL: The Intelligent Assistant Landscape

Tuesday, August 18, 2015

2:45 p.m. - 3:30 p.m.

D204: PANEL: Where Speech Biometrics ‘Fits’ in Your Digital Day

Wednesday, August 19, 2015

2:45 p.m. - 3:30 p.m.

A304: PANEL: A Decade at SpeechTEK: Speech 2005–2015

Tuesday, August 19, 2014

10:45 a.m. - 11:30 a.m.

A201: Using Speech and Biometrics for Trusted Conversations

Monday, August 18, 2014

10:15 a.m. - 11:00 a.m.

D101: PANEL: New Technologies Coming Soon

Wednesday, August 20, 2014

2:45 p.m. - 3:30 p.m.

A304: PANEL: Visual IVR: Fad or Fashion?

Monday, August 19, 2013

3:15 p.m. - 4:00 p.m.

A105: Integrate Voice Biometrics Into Multifactor Authentication Plans

Tuesday, August 20, 2013

Keynote 9:00 a.m. - 10:00 a.m.

Voice, NLU, AI, and the Dawn of Intelligent Systems

Wednesday, August 15, 2012

Keynote 9:00 a.m. - 10:00 a.m.

Voice Biometrics: Opportunities and Challenges

10:45 a.m. - 11:30 a.m.

D301: PANEL: Voice Biometrics Best Practices

Tuesday, August 9, 2011

4:30 p.m. - 5:30 p.m.

A205: What’s Next for Speech? Analysts’ Perspectives

Monday, August 18

4:15 p.m. - 5:00 p.m.

A106: The Business of Speech Analytics

Tuesday, August 21

10:45 a.m. - 12:00 p.m.	A201: The Outsourcer’s Perspective
2:45 p.m. - 3:45 p.m.	A203: Meeting Business Challenges
4:15 p.m. - 5:15 p.m.	A204: View of the Global Future