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Autonomy

PH: 214-981-3100
FAX: 214-981-3500
Visit their Web site:
Gold Sponsor
Booth #317
Profile

Autonomy's meaning-based multichannel interaction analytics harnesses voice information and relates it to key customer interactions within email, chat, web, surveys, blogs and social media. By intelligently processing and understanding the meaning of all interactions, Autonomy helps organizations uncover patterns that illustrate opportunities in new product development, website channel effectiveness, sentiment analysis and more.

Conference Sessions
David Joiner
Chief Technology Officer
Wednesday, August 4, 2010
10:45 a.m. - 11:30 a.m. A301: What’s Next in Speech Technology

Dan Burke
Vice President
Tuesday, August 3, 2010
4:15 p.m. - 5:15 p.m. B205: Analytics for the Whole Customer Experience




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